Return and Refund Policy
At Corrective Skin we’re confident in the results our products deliver, and we want you to be 100% satisfied with your purchase. That’s why we offer a 30-day satisfaction guarantee on all our products from the time of package arrival. If you find that within that timeframe your skin isn’t loving your new routine, or if something just doesn’t feel quite right, please reach out to our customer service team via email care@correctiveskin.com and we’ll be sure to take care of you!
To receive a refund or store credit to be used towards another one of our amazing products, we require the unused portion of the original product be returned. We require all satisfaction guarantee inquiries to go through our customer support team. If you do not contact our team and return the product without express approval, the return cannot be completed.
Once the return, if approved by our team, a return shipping label will be emailed to you. The cost of the shipping will be deducted from the approved refund or store credit amount. Customers are required to package their returns appropriately. Unfortunately, if products are damaged while in route to our return center, we will not honor the reimbursement.