Return and Refund Policy

 

RETURN AND REFUND POLICY

At Corrective Skin Care (CSC), we stand behind our products and want you to feel confident with every purchase. That’s why we offer a 30-day money-back guarantee (excluding shipping charges) to ensure your satisfaction.

If, for any reason, you’re not completely happy with a CSC product, you have two options:

  • Return the unused portion of the product within 30 days of receiving your order.
  • Choose our Product Credit Option (explained below).

 

 

HOW TO REQUEST A RETURN OR REFUND

To initiate a return or refund, please let us know your decision by emailing us at care@correctiveskin.com.


 

REFUND OPTIONS

If you’d like a full refund of your product price (less shipping), simply return the following:

  • The unused portion of the product.
  • The sales receipt or order confirmation email.
  • A note letting us know you’d like a refund.

Refunds will be issued to the same payment method you used for the original purchase. Or, if you prefer to try something else opt for a store credit toward your next CSC purchase. Store credit expires one year from the date issued and requires a minimum purchase of $10 to redeem.

 

 

IMPORTANT DETAILS

Refunds apply only to products returned within 30 days of receipt. Refunds do not cover shipping costs. Products not eligible for return or refund include:

  • Items not in their original packaging.
  • Customized or personalized products.
  • Products that cannot be returned due to health, hygiene, or safety reasons, or items past their expiration date.
  • Products mixed with other items after delivery.

We reserve the right to decline returns that don’t meet these conditions.

 

RETURN SHIPPING

For safe and secure returns, we recommend using an insured, trackable mail service. CSC is not responsible for products lost or damaged during return shipping. Refunds are only processed once we receive the product or proof of delivery.

If you have any questions, feel free to reach out to us at care@correctiveskin.com or visit our website at https://www.correctiveskin.com.

We’re here to help and make your experience with CSC a great one!